Apprentice - IT Help Desk

Job Description The Apprentice will be a vital part of our Corporate IT team, offering technical assistance and support to business users. This role is office-based and primarily involves remote support, ensuring smooth operations for our users. The successful candidate will work in a 24x7 rotational shift pattern, responding to calls and emails for technical and functional support, and driving issues towards resolution. Responsibilities Provide remote technical support to business users, ident…