Field support analyst

Role : Field support analyst Location: Milwaukee, WI (day 1 onsite) Mode of hire: Contract Job Description: Resource's Typical Day Support AV setup and troubleshooting for training sessions and events Provide deskside and end-user technical support Manage and resolve support tickets Assist with hardware deployment and distribution Deliver proactive customer service Experience 1-3 years of IT support experience 5 years of customer service experience Education High School Diploma with relevant te…