Head of Customer Experience – Australia

Kia Australia Pty Ltd seeks a strategic General Manager – Customer Experience to lead the end-to-end customer journey across Australia, from initial contact to long‑term ownership, building loyalty for a global automotive brand. You will define the CX strategy, drive transformation, and partner with dealers and internal teams to deliver a premium, consistent customer experience across all touchpoints. This executive role requires strong leadership and change‑management capabilities. J-18808-Ljb…