After Hours - NOC Analyst

Description Provide monitoring and support of customer applications and cloud environments on a 24 x 7 x 365 basis using monitoring and alerting platforms. Participate in applying AI solutions, automating existing processes, delivering net new enhancements for Customer specific needs/requests, and overseeing management and performance of our Customers' Applications. All assignments are in support and focused on delivering high system availability, leveraging AI-assisted diagnostic and troublesh…