Solution Support (f/m/d) Release Engineer

Your tasks You take ownership of complex customer escalations that require development-level support and coordinate them across Support, Engineering, QA and Deployment. You provide advanced technical support for our autonomous mobile robots (AMRs), covering software, system and hardware-related issues. You investigate technical issues using logs, telemetry, field data and customer feedback to identify their root causes. You coordinate corrective actions with our development, deployment and serv…