Change & Governance Lead – ITIL/ServiceNow, Madrid (Hybrid)

Tata Consultancy Services in Madrid is seeking an IMS Change Manager to lead governance, KPI reporting, and cross-team stakeholder coordination. The role focuses on driving root cause analysis and continual improvement within IT governance and ServiceNow workflows. Required are 5–8 years of experience in change management or IT service governance, with strong communication and collaboration skills. The position is hybrid in Madrid, with a 9:00–18:00 schedule and a permanent contract, plus J-188…