Supervisor Customer Service Import

Description The Supervisor, Customer Service – Import will head an experienced team within the Montreal Customer Service department, driving high‑quality service and operational excellence. You will monitor workloads, manage CRM and case queues, and act as the subject‑matter expert for all import‑related matters while supporting global projects and new product rollouts. Hapag-Lloyd is an equal opportunity employer. Responsibilities Act as the subject‑matter expert for all import‑related issues …