IT Service Delivery Manager

IT Service Delivery Manager Belfast city centre | £40,000-£45,000 | Full-time permanent MCS Group is working with an established professional services organisation to recruit an IT Service Delivery Manager. This is a hands-on role combining leadership of a small service desk with technical support, service improvement and technology projects. Reporting directly to the IT Director, you will lead a service desk team and coach colleagues, help resolve complex issues and ensure users across office …