Customer Complaints Specialist

Are you well organised and enjoy providing an excellent service to customers and colleagues? Do you enjoy working in a busy and varied role? We have an opportunity for a Customer Specialist to join our Complaints Team in Basingstoke on a full time, permanent basis. The Role As a Customer Specialist you'll manage each case from the date of the original complaint through to its resolution. You will take ownership, making sure you stay customer focused throughout As part of the Complaints team, yo…