Domain Architect: Customer and Operations

Role Overview To define, develop, and maintain the end-to-end technology solutions that enable customer journeys (acquisition, onboarding, servicing, engagement) and banking operations (case management, workflow, payments ops, KYC/AML ops, reconciliations, dispute handling, contact centre operations, back-office processing). The role bridges business and technology by translating strategy and requirements into scalable, secure, resilient, and compliant architectures across channels, platforms, …