PALS Officer

Job summary Nottingham University Hospital's NHS Trust is committed to providing an integrated Trust-wide 4C's service, incorporating the management of Complaints, Patient Advice and Liaison Service (PALS), concerns, comments and compliments. The service will provide a high quality, responsive support to patients, relatives, carers and staff. The post-holder will have a key role within the PALS team in delivering a patient-centred service for all aspects of the 4C's. This will incorporate facil…