Courier Network & Fleet Operations Lead

Yassir in South Africa is seeking a hands-on Courier Operations Coordinator to own the end-to-end lifecycle of the courier fleet and partner network in Johannesburg and surrounding areas. You will design processes, recruit drivers, recruit and coach drivers, and implement SOPs for pick-ups, hand-offs and escalations to ensure fast, accurate deliveries and superb service for customers. Collaborating with Technology, Product and Customer Support, you will monitor delivery KPIs, manage third party…