Customer Relationship Specialist - The Gap

About the Role As a Customer Relationship Specialist, you’ll be the welcoming face of BOQ in The Gap branch. You’ll work closely with the Branch Manager and a supportive team to deliver exceptional service by identifying and responding to customers’ financial needs. Your day-to-day will involve engaging customers in meaningful conversations to uncover their current and future goals, then matching them with the right banking solutions. You’ll manage loan maintenance requests such as top-ups, pri…