Retail Customer Service Lead

About the Role Our client, a popular retail chain, is looking for an experienced and personable Retail Customer Service Lead to join their team in Soweto, Gauteng . This role is dedicated to ensuring every customer has a positive and memorable experience. The Customer Service Lead will oversee the customer service desk, manage customer interactions, resolve issues, and train customer service staff. The ideal candidate possesses exceptional communication and problem-solving skills, a friendly de…