Descripción
**System Support Engineer (m/f/d)** **\- Medical/Biosafety/ System Support / GMP / IT troubleshooting / English**For our customer a big pharmaceutical company in Rotkreuz we are looking for a highly qualified System Support Engineer (m/f/d) (EW) \- RZ.**Background:** As a healthcare pioneer and the industry's global leader in in\-vitro diagnostics, the Diagnostics Division pushes boundaries and challenges the status quo to redefine what's possible. Our commitment to research and development means we can bring to the market integrated solutions in diagnostic testing, laboratory efficiency, healthcare digitalization and decision support tools and software. Our products deliver increasingly precise information to help save lives, prevent or control the risk of infection and monitor treatment effectiveness. The RDS R\&D organization operates globally, with international teams across various sites and countries, and is structured into four networks and four chapter areas. We are currently seeking a passionate and proactive individual to fill the role of System Support Engineer within the RnD Service chapter, located in Rotkreuz (CH).As a System Support Engineer, you will be a key technical expert within a cross\-functional environment, responsible for supporting Roche Diagnostic Systems throughout their entire lifecycle, from development to post\-launch.**The Perfect Candidate:**The Candidate possesses a recognized vocational qualification (such as an EFZ in Mechatronics, Electronics, or Precision/Automotive Mechanics) or a tertiary degree in an engineering discipline. They offer one to three years of verified hands\-on experience, demonstrating a strong aptitude for practical problem\-solving within demanding technical service or maintenance environments. The position requires solid analytical acumen, with particular emphasis on systematic root\-cause analysis and structured troubleshooting across interconnected hardware, software, and IT configurations. Furthermore, th