Front Office Trainee

Job Description What you’ll do… • Assist the reception desk with guest check-ins, check-outs, and reservations. • Provide personalised services to guests, responding promptly to questions and requests. • Collaborate with the Guest Experience team to organise and coordinate activities and special events for guests. • Help supervise and maintain cleanliness standards throughout the property. • Address guest complaints or issues, ensuring prompt and effective resolution. • Help manage guest feedba…