Technical Services Engineer II

Your role at Dynatrace We are looking for a proactive and customer-focused IT Services Engineer to join our team. In this role, you will be the first point of contact for technical issues, ensuring smooth digital operations for our users. If you enjoy solving problems, working with technology, and helping people, this position is for you! What You’ll Do: Incident & Problem Management: Diagnose and resolve IT-related issues or escalate when necessary. Guide users through troubleshooting steps Se…