Technical Support Technicians (Sr.)

POSITION DESCRIPTION FOP CONSULTANTS is looking for Technical Support Technicians motivated to deliver on mandates. The main assignments would be to provide first- and second-level technical support to users, handle incidents and service requests, prepare and configure workstations and peripherals, manage accounts and basic access rights, and document interventions. KEY RESPONSIBILITIES Receive, log and handle user incidents and service requests. Diagnose and resolve workstation, peripheral and…