Halo ITSM Administrator

Salary: £40,000 - 43,000 per year Requirements: Previous experience administering Halo PSA, Halo ITSM, or a similar ITSM/PSA platform Strong understanding of IT service management processes, including ticketing, SLAs, and service catalogues Experience configuring workflows, forms, permissions, business rules, and approval processes Ability to create and maintain reports and dashboards Strong analytical, troubleshooting, and problem-solving skills Good communication skills and ability to work ac…