Customer Support Technician I (IT Services)

Position Summary Works under the direction of the Service Desk or Field Services Supervisor to provide Service Desk and Field support to personal computer and telecom users and to install, test, troubleshoot, and operate personal computers, printers, telephone, and network components. Pay Grade: 48 Salary Commensurate with Experience and Education Minimum Qualifications Two (2) years of field experience as a Service Desk/Network/Field Technician in support of network installation, desktop confi…