Customer Services Assistant

We are currently recruiting for a Customer Services Officer to join a housing organisation on a temporary basis until the end of March 2027. The role will provide frontline support to tenants, residents and applicants, dealing with a range of repairs and maintenance enquiries. Key responsibilities: Handling high-volume telephone, email and face-to-face enquiries. Logging and triaging repairs, identifying emergency, urgent and routine issues. Arranging appointments and liaising with contractors …