Analyst - Helpdesk II

Job Description Job Description Act as the escalation point for the Help Desk (Level 1) team, providing advanced troubleshooting for computer connectivity, hardware, software, and network issues. Administer Microsoft admin portals and Mobile Device Management (MDM) systems, and support IT projects from planning through completion. Maintain a SLFNHA Inventory of computer assets and ensure Asset tagging. Setup and update new and existing computer workstations. Salary Range $62,867 to $84,442 per …