APAC CX Leader: Elevating Client Experience

M&G plc in Singapore seeks a strategic Head of APAC Client Experience to lead and evolve the client experience function. You will align with the Global Head of Client Experience, partner with Client Group, Investment and Operations, and drive a governance-led servicing model to scale with business growth. The role focuses on strengthening client relationships, delivering robust servicing, and embedding CX initiatives across APAC while managing senior stakeholders and ensuring consistency with J…