Benefits Analyst

Software Guidance & Assistance, Inc., (SGA), is searching for a Benefits Analyst for a contract assignment with one of our premier SaaS clients in San Jose, CA. This is an onsite role with 5x per week in office. Responsibilities: Healthcare support and program management Be the first point of contact for healthcare escalations to the benefits COE team. Monitor cases and channels (e.g. Slack benefits-talk, ServiceNow, bswift, ERC, webinar chat), identify and report on trending issues, research s…