Descripción
1 Warehouse Systems & Process Specialist (m/f/d) Operations Excellence & Strategy · AT-Vienna · Permanent · HybridTHAT IS WHY WE ARE AFTER YOUMust-have * Bachelor's or Master's degree in Logistics, Supply Chain Management, Operations Management or a related field * Strong understanding of warehouse operations and logistics processes * Excellent English communication skills (German at B1 level is sufficient) * Strong communication skills * Analytical mindset and willingness to solve operational problems * Willingness to travel regularly to our warehouses in AustriaNice-to-have * Experience with Jira and Confluence * Experience with ERP or Warehouse Management Systems (e.g. Microsoft Dynamics NAV, SAP or similar) * Good analytical skills using Excel and/or TableauWhat you'll bring * Curiosity and a willingness to learn * A structured and solution-oriented way of working * Interest in both operational processes and technology * Strong organizational and communication skills * The ability to work across Operations and IT teams * A hands-on mindset and willingness to dive into warehouse operationsYOUR ROLE IN THE BRANDDuring onboarding * Support our warehouse teams in their day-to-day operations by answering questions related to warehouse processes and the Warehouse Management System (WMS), identifying process improvement opportunities, troubleshooting operational issues, and ensuring that standard procedures are consistently applied across all warehouse locations. * Maintain internal process documentation and our knowledge base: ** Write knowledge base articles for warehouse and fulfilment processes, including documenting new or changed workflows as they are rolled out ** Review existing articles for accuracy and update anything outdated * Train warehouse employees on new operational processes, including: ** Mobile Scanner workflows ** Workstation processes ** Warehouse Management System (WMS) ** Physical warehouse flows (Inbound, Outbound and Returns) * Act as the firs