Retentions Consultant - Menlo Park

Role Requirements Grade 12 / Matric Essential . RE5 Qualification . FAIS-compliant qualification advantageous. Relevant Class of Business essential and/or advantageous depending on the product portfolio. Minimum 2 years experience in Retentions, Customer Care, Sales or a similar customer-facing role. Previous experience within the insurance industry will be advantageous. Experience handling customer cancellations, objections, payment issues or account queries will be advantageous. Familiarity w…