Descripción
Sheen Falls Lodge is inviting applications for an experienced Food & Beverage Supervisor to join our welcoming luxury five-star team.This is an opportunity for a confident, hands-on hospitality professional who enjoys delivering exceptional service, inspiring colleagues and creating memorable guest experiences.The RoleWorking closely with our management team, you will support the smooth daily operation of Breakfast, Lounge, Private Dining, Brasserie functions and Room Service. You will lead from the floor, ensuring warm, intuitive and personalised service while maintaining exceptional standards.Key Responsibilities• Supervise and motivate the team throughout service.• Brief colleagues on daily business, VIPs, special occasions and guest requirements.• Anticipate guest needs and handle requests with professionalism and discretion.• Support staffing, training, induction and ongoing team development.• Maintain excellent presentation, cleanliness, hygiene and organisation.• Monitor food, beverage and equipment stocks; assist with deliveries and stocktakes.• Ensure accurate billing and till procedures.• Support wage cost control, operational efficiency and revenue objectives.• Follow hotel policies and legislation covering health and safety, fire safety, food hygiene, security and responsible service.• Work with colleagues across the hotel to deliver a seamless guest experience and assume additional operational responsibility when required.About YouPrevious supervisory experience in a five-star hotel, luxury resort, country house or comparable high-end environment is essential, ideally in breakfast and lounge service.You will bring exceptional food, wine and beverage knowledge, excellent communication and organisational skills, and outstanding attention to detail. A calm, confident approach during busy service, a passion for guest care and a commitment to developing colleagues are essential.About UsOur luxury five-star country house is part of the Relais & Châteaux famil