Support Supervisor (Call Centre)

Our cient in the Medical Devices industry is currently looking for a Support Supervisor (Call Centre) , in Pretoria. Responsibilities: Responsible for assisting the Hearing Hub Manager to ensure the optimal functioning of the Hearing Hub, its procedures and its systems. Operationally responsible for selected support agents, coordinates the shift-based activities of these agents to ensure an adequate output of work is maintained. Handles the more complex queries in relation to for example sales …