IT Service Desk Support

We are looking for an IT Service Desk Specialist to add and continue to provide high levels of servcie across clients multiple businesses. The duties of the IT Service Desk Specialist include being a reference point for all IT related queries from internal users, ensuring all information is captured into a defined ticket, together with desired outcomes. This also includes managing the support queue, delivery exceptional service when dealing with requests that arrive via a ticket into our ITSM t…