Patient Advisor - Phone hub

Job summary As the first point of contact for patients contacting Beacon Medical Group, the Patient Advisor (Phone Hub) plays a vital role in delivering an excellent patientexperience. The post holder provides a professional, efficient and friendly telephone service, ensuring that patients receive the right support, information andaccess to healthcare services in a timely manner. Working within a busy contact centre environment, the Patient Advisor will managea high volume of incoming calls, as…