Chief Customer Service for Growth Markets

Domestic & General is seeking a Head of Customer Services to lead our Growth Markets operations across Europe, including Spain, Italy and Germany. You will shape customer journeys, drive performance, and manage internal teams with strategic outsourcing partners. In this high-visibility role, you’ll balance customer outcomes, regulatory compliance, cost efficiency and service quality while guiding senior stakeholders and delivering exceptional experiences at scale. J-18808-Ljbffr