Jira Service Management ITSM Implementation Lead

Cognizant Technology Solutions Asia Pacific Pte. Ltd. seeks an experienced ITSM/JSM Implementation Engineer to design, implement, and migrate a modern ITSM platform. The role focuses on transforming processes, workflows, and integrations rather than a like-for-like migration. You will collaborate with stakeholders to streamline service management operations, implement automation, and integrate JSM with enterprise platforms such as Jira, Confluence, and GitLab. J-18808-Ljbffr