Lead Large-Scale IT Operations & Service Delivery

EY Singapore is seeking an experienced Service Delivery Manager to lead a large-scale IT operations and managed services engagement. You will be accountable for end-to-end service delivery, governance, and leadership of a fully onshore team of 40-50 professionals. The ideal candidate brings 15 years in IT, 5 years in SDM/Operations leadership, and proven ability to manage mission-critical services in complex environments. PMP and ITIL/PRINCE2 certifications are preferred. J-18808-Ljbffr