After‑Sales Client Experience Assistant

Key Responsibilities of the role: Service Delivery • Follow and monitor all C&R requests and processes for the dedicated perimeter. • Collect, conduct product inspections and provide the relevant recommendation to the customers based on the Company Guidelines. • Elaboration and follow up of quotations for customers’ validation while respecting the C&R policy of Maison Christian Louboutin (when necessary). • Ensure consistency and efficiency with the Customer Repair Services offered within the B…