FRONT END/FLOOR SUPERVISOR

RESPONSIBILITIES Essential Job Functions: * Model exceptional customer service and engagement behaviors. * Greet and engage 90% of all customers through greeting, smiling, making eye-contact and thanking them. * Spend at least 90% of time on customer approach side of the check lanes * Be an approachable, visible source of assistance to both customers and associates. * Maintain self-checkout and total front end queuing standards. * Coach cashiers, courtesy clerks and self-checkout attendants on …