ZAF Operations Assistant Manager Monzo (1154)

Overview The role is to support the continued growth of the campaign. The successful candidate will be responsible for monitoring, evaluating and improving effectiveness of Quality standards on the campaign. Qualifications Qualifications & Experience Required At least 12 months tenure as an Operations Supervisor within Teleperformance (Essential) Proven experience in management of a Financial / Regulated / Collections Contact Center Experience in KPI Management OAM JUMP completed (Essential) So…