Hotel Front Desk/PBX Agent

Job Description Job Description BASIC PURPOSE: Check-in and check-out guests and respond to inquiries and problems in an efficient, courteous and professional manner to achieve maximum customer satisfaction while complying with all SOPs and LSOPs. ESSENTIAL FUNCTIONS: Handle guest registration and room assignments, accommodating special requests whenever possible. Pre-register, block reservations, and take same-day reservations and when necessary future reservations following hotel rate structu…