Data Analyst 3, Customer Feedback Analytics (Hybrid, Seattle)

Job Description The CX Measurement team transforms customer feedback into actionable insight through enterprise survey programs, measurement frameworks, and advanced analytics. We are looking for a Data Analyst 3 who will specialize in analyzing unstructured customer feedback to uncover the “why” behind customer experiences — what drives satisfaction, where friction occurs, and where opportunities exist across Nordstrom and Nordstrom Rack. The ideal candidate combines strong technical skills wi…