customer service team leader

Are you an experienced people manager who thrives on solving complex customer issues? We're looking for an experienced Solutions Manager to lead a busy client-facing team within a growing business. This is a hands-on management role where you'll be responsible for the day-to-day performance of the team, ensuring client issues and complaints are handled quickly and effectively, whilst maintaining a high standard of service. You'll work closely with internal stakeholders, look at the root cause b…