Team Leader: Debtors Admin

Are you our new Debtors Admin Team leader? We are looking for a detail-oriented, dynamic and passionate individual to join the team. We work in a fast-paced environment where we assist customers with their account and billing enquires. From account updates to billing disputes - we handle it all! Main responsibilities: - Manage a team of agents who work on inbound calls, live chats and emails. - Be a point of escalation for both the agents, management and customers. Qualifications & Experience M…