AI-Driven Service & Process Designer

Applus seeks a Service & AI Process Designer to design, map and improve complex services across the organization, delivering value to employees, teams and customers. You will blend service design, process improvement and artificial intelligence to shape how people, technology and data work together end-to-end. The role combines UX/UI principles with AI-enabled discovery, collaborating with business, technology and innovation teams, and facilitating stakeholder sessions to drive measurable J-188…