APAC Support Vendor Lead — SLAs & Growth

OpenAI is seeking a Support Vendor Manager based in Singapore to lead relationships with multiple support partners and vendors. You will own SLAs, QBRs, escalation paths, and remediation plans while shaping an operating model that scales support without linear headcount growth. You will collaborate with User Operations, Systems/Tooling, Data partners, and Product stakeholders to launch new workflows and programs, while ensuring robust governance and executive-level reporting. J-18808-Ljbffr