Onboarding Specialist Team Lead Italian Market

The Role Develop and execute an effective recruitment strategy to hire new Onboarding Specialists quickly and efficiently. Manage a team of Onboarding Specialists (6-7 people) to ensure high performance and achievement of targets. Monitor team performance metrics and take actions to address gaps and improvements. Implement new strategies and tactics to increase customer retention, satisfaction, and reduce onboarding duration. Motivate your team and give feedback constantly. Help create a fun, h…