Guest Service Agent/Night Audit

Purpose As Guest Service Agent/ Night Audit, your role is pivotal in shaping our guests' entire stay, from the warm welcome at check-in to the seamless checkout process. During the night shift, you transition into the role of a financial detective, adeptly handling late-night inquiries and ensuring our hotel's distinguished service reputation remains intact. Primary Responsibilities Roll out the red carpet of hospitality, ensuring every guest feels like a VIP from check-in to check-out Confidan…