Descripción
Job Summary : We are seeking an experienced ServiceNow Solution Architect to lead the architecture, design, governance, and delivery of enterprise-scale ServiceNow solutions. The ideal candidate will be responsible for translating business requirements into scalable, secure, and high-performing platform solutions while ensuring alignment with enterprise architecture standards and ServiceNow best practices. The role requires close collaboration with business stakeholders, product owners, developers, business analysts, and enterprise architects to drive successful digital transformation initiatives on the ServiceNow platform. Key Responsibilities Define and own the end-to-end architecture of ServiceNow platform solutions. Design scalable, maintainable, and secure ServiceNow implementations aligned with business objectives. Provide technical leadership across ServiceNow projects, enhancements, and platform upgrades. Govern platform design standards, development practices, and solution delivery processes. Collaborate with business and technical stakeholders to gather requirements and define solution roadmaps. Lead architecture reviews and ensure compliance with security, governance, and regulatory requirements. Drive CMDB strategy, data governance, and service mapping initiatives. Design and implement integrations with enterprise applications using REST, SOAP, and IntegrationHub. Guide development teams on best practices, performance optimization, and platform capabilities. Support ServiceNow platform modernization and continuous improvement initiatives. Evaluate new ServiceNow products, features, and capabilities to maximize business value. Mentor developers, administrators, and functional consultants within the ServiceNow ecosystem. Required Skills & Expertise ServiceNow Platform ServiceNow ITSM CMDB and Asset Management Flow Designer and IntegrationHub ServiceNow Platform Security and Governance Service Portal Service Catalog and Request Management Integration & Tech