Service Administrator

We are looking for a talented Service Administrator for our Distribution business in Dedham, MA. In this role, you will make an impact in the following ways : Serves as first point of contact with customer to promote quality customer service and assist with increasing business within the branch location Assist with on call rotation (roughly once a month) to dispatch techs for OT emergency calls Identify customer's needs, gather pertinent information, provide quotes, develop claims, prepares …