Service Delivery Manager (Team Lead)

Service Delivery Manager (Team Lead) Habitap provides mobile apps, web portals and hardware systems for building access, visitor registration and other building services. We are looking for an experienced customer service leader to manage our hotline team, conduct customer training and handle escalated issues. You will help us train customers more effectively, respond promptly and keep customers satisfied. Key responsibilities Manage and coach hotline staff to provide clear, timely responses an…