2nd Line Support Engineer - Preston

Salary: £? - ? per year Requirements: Current SC Clearance ITIL Foundation qualification or higher Experience providing Level 1 and Level 2 technical support in a Service Desk, Walk Up Tech Bar, or L2 Technical Support role Experience using ServiceNow, particularly reporting and dashboarding Ability to diagnose hardware and Windows OS issues Responsibilities: Provide Level 1 and Level 2 support to users as part of the Local Support Team Diagnose and troubleshoot hardware, software, operating sy…