Client Manager

Key Responsibilities Answer incoming telephone enquiries in a polite, professional and helpful manner. Phones need to be answered within two rings. Respond promptly and effectively to incoming emails replied too within 1 hour. Deal with customer queries and provide appropriate support Prepare and send quotations to customers Carry out follow-up calls and emails with prospective and existing clients Take payments securely over the telephone Book, coordinate and quality-check site surveys Liaise …