CX Transformation Lead: Strategy & Journey Design

Placements24

Bloemfontein, Mangaung1300 - 900000📅 29/10/2026

Descripción

Placements24 is seeking a Customer Experience Transformation Lead in Bloemfontein to guide client CX programs end-to-end. You will map journeys, identify improvements, and design innovative solutions to boost satisfaction, retention, and advocacy. You will collaborate with cross-functional teams, leveraging data analytics and feedback to drive continuous CX enhancements and establish best practices across client organizations. J-18808-Ljbffr

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